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As a Customer Service Representative at Santa Rosa Medical Group, you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. This role requires strong problem-solving skills, professionalism, and attention to detail to ensure timely resolution of customer concerns while maintaining high service standards. The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions.