Afni - Tucson, AZ

posted 22 days ago

Full-time - Entry Level
Remote - Tucson, AZ
Administrative and Support Services

About the position

As a Customer Service Representative at Afni, you will have the opportunity to represent one of the nation's largest brands and make a positive impact on customers' experiences. You will interact with customers via inbound calls, assisting them with their needs and building meaningful connections. The role involves training onsite initially, where you will learn the position, build rapport with your team, and meet your leadership. After training, you will transition to working from home while continuing to receive support remotely.

Responsibilities

  • Interact with customers via inbound calls
  • Assist customers with their needs
  • Build meaningful connections with customers
  • Prepare for various call types during paid training

Requirements

  • Six months of customer service experience

Benefits

  • Full time hours with a 40-hour work week
  • Job stability since 1936
  • Paid Time Off for wellbeing
  • Medical, Dental and Vision Insurance
  • Tuition Reimbursement
  • Lucrative Referral Program
  • Career Growth opportunities
  • Annual Performance Reviews with potential for raises
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