Customer Service Representative / Teller

F & M Bank • South Sioux City, NE

1d

About The Position

Our company is seeking a reliable and customer-oriented Customer Service Representative / Teller to join our team. As a Teller, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and promoting our products and services to customers.

Requirements

• High school diploma or equivalent
• Previous cash handling or customer service experience preferred
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Basic computer skills
• Ability to maintain confidentiality and adhere to security procedures

Responsibilities

• Process customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
• Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner
• Complete rotating duties weekly
• Promote our products and services to customers and identify opportunities to cross-sell and up-sell
• Balance cash drawer and maintain accurate records of all transactions
• Follow all security procedures and protect customer confidentiality
• Stay up-to-date on all company policies and procedures, as well as industry regulations and trends

Benefits

• Medical benefits with generous employer contribution
• Dental and Vision Options
• PTO Accrual
• 401k With Match
• Employer funded Group Life and LTD
• Voluntary options for Life Insurance, STD, Critical Care, Hospital, Cancer, and Accident coverage
• Numerous Paid Holidays
• Annual Bank Clothing Stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED