Customer Service Representative - Surgical Intensive Care Unit

Maine Medical Center • Portland, ME

279d

About The Position

The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses customer needs, providing specific information and assistance to ensure needs are met. This position is located at the Customer Service Desk in the Surgical Intensive Care Unit (SICU) of Maine Medical Center. The working hours are Monday to Friday from 11:30 AM to 8 PM.

Requirements

• High school diploma or GED preferred.
• One year of experience in a healthcare setting preferred.

Responsibilities

• Greet patients in a friendly and courteous manner.
• Assess customer needs and provide specific information and assistance.
• Ensure customer needs are met effectively.

Benefits

• Paid parental leave
• Flexible work policy
• Student loan assistance
• Training and education programs
• Well-being resources for employees and their families

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED