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As a Customer Service Specialist, you will work with a team of 6-8 peers to answer inquiries (50-100 calls & emails/day) regarding business customer accounts to investigate any issues and find resolutions in a timely manner. You will serve as the liaison between the sales staff, warehouse team, billing and the customer. This role is onsite in our Seattle WA office, M-F. You will be assigned a consistent shift either 7:00a-4:00p or 8:00p - 5:00p. There may be some flexibility to work from home 1-2 days per month.