Customer Service Representative - Route 516 Animal Hospital

Encore Vet Group • Old Bridge, NJ

216d • $16 - $18

About The Position

Route 516 Animal Hospital is a busy veterinary hospital in Old Bridge, NJ. We're a patient and client centered hospital, dedicated to veterinary excellence, and we're growing our talented team! We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service to our team, and would love for you to join us today!

Requirements

• Proven experience as a Customer Service Representative or similar role.
• Excellent communication skills, both verbal and written.
• Strong organizational and multitasking abilities.
• Technological proficiency and comfort with managing patient charts.
• Ability to work in a high-volume atmosphere.

Nice To Haves

• Experience in a veterinary or medical setting.
• Familiarity with veterinary terminology.

Responsibilities

• Provide outstanding customer service in-person and over the phone.
• Manage patient charts and ensure accurate record-keeping.
• Assist clients with inquiries and scheduling appointments.
• Maintain a clean and organized front desk area.
• Support the veterinary team with administrative tasks as needed.

Benefits

• Medical, dental, vision, and life insurance
• 401K plan with up to a 5% match
• Generous continuing education allowance
• Time off to attend continuing education events
• Uniform allowance for all team members
• Pet credits and discounts for personal pets
• Paid time off, floating holidays, and parental leave

What This Job Offers

• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 1,001-5,000 employees