Customer Service Representative ( REMOTE WORK )

Morphius CorpGarden Grove, CA
74d

About The Position

We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly.

Requirements

  • Self-motivation
  • Proven leadership abilities
  • Customer service attitude
  • Integrity
  • Desire for professional development and growth
  • Willingness to learn
  • Exceptional people skills
  • Fluent in English (Bilingual in any language is a plus but not required)
  • Must reside in California

Responsibilities

  • Educate union members about available benefits through their affiliation.
  • Assist members in understanding their options for additional benefits if desired.

Benefits

  • Health insurance reimbursement for all staff (upon qualification)
  • Life insurance at no cost
  • Established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)
  • Union benefits – staff belong to a union which includes benefits
  • Free college classes for all members
  • Student Debt Reduction Program
  • Scholarship access for members and their children
  • Union provides life insurance (in addition to our company) for all members
  • Roadside assistance for all members
  • Identity Theft Protection for all members
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