Customer Service Representative Remote in New York

TTEC • Islip, NY

402d • $39,354 - $39,354 • Remote

About The Position

As a Customer Service Representative at TTEC, you will play a crucial role in enhancing customer experiences by providing compassionate support and resolving issues efficiently. This remote position in New York allows you to contribute to a culture of inclusivity and professional development while being part of a global team dedicated to customer satisfaction.

Requirements

• At least 1 year of customer service experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• High speed internet connection (>25mbps)

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance
• Work from home

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED