Customer Service Representative / Project Manager

Taylor Metal Products • CA

68d • $25 - $35

About The Position

Taylor Metal is seeking a detail-oriented, results-driven Customer Service Representative/Project Manager to lead manufacturing initiatives from concept to completion. This role is ideal for someone who thrives in a dynamic production environment, understands blueprints, and can coordinate cross-functional teams to deliver high-impact results.

Requirements

• High school degree or equivalent preferred
• 1 yr.+ Sales Support exp. required
• Intermediate computer skills
• Construction Industry related exp. preferred

Responsibilities

• Lead end-to-end execution of manufacturing projects, including planning, budgeting, scheduling, and delivery.
• Collaborate across multiple disciplines to ensure seamless execution.
• Relentless in the execution of plans.
• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers, based on customers' needs and interests.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
• Prepare drawings, estimates, and bids that meet specific customer needs.
• Resolve or clarify any errors and/or discrepancies with appropriate departments.
• Demonstrate extensive product knowledge.
• Support assigned Outside Sales Representatives.
• Maintain compliance with all company policies and procedures.

Benefits

• Medical, Dental, and Vision insurance
• Employer matching 401k
• Paid Vacation Time
• Paid Sick Time
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees