Customer Service Representative (Porter)

Columbia Gorge Toyota•The Dalles, OR

1d•Onsite

About The Position

At Columbia Gorge Motors, part of the Teton Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! Job Summary: This position supports general operations of our service department in a variety of tasks to help the day-to-day pace of the dealership. This may include but is not limited to the following responsibilities.

Requirements

Valid Driver’s License
Team player attitude
Customer service oriented
Excellent follow through skills
Previous Customer Service experience
Must be able to pass a background check and drug test.
Be able to lift 50+ pounds.
Be able to be on your feet for long periods of time.

Nice To Haves

Bilingual (preferred)

Responsibilities

Install floor mats and mirror hanger locator tags in all vehicles as they come in for service
Inspect for any vehicle damage that is present when the vehicles come in for service. Record any noted damage on the repair order
Drive vehicles from the service drive to the proper area in the service parking lot
Deliver the keys and repair order hard copies to the appropriate group leader's workstation immediately after parking a vehicle
Assisting Service Advisors with checking in customers and their vehicles.
Maintain the parking lot in a neat and organized manner
Keep the service reception area clean, neat, and orderly at all times.
Vacuuming and assisting in washing process of customer vehicles.
Check in Rental Cars.
Various other responsibilities to assist service advisors in providing an excellent customer experience.