Customer Service Rep(02993) - 380 W. Galena, Suite 1

Domino's Franchise • Aurora, IL

20h • Onsite

About The Position

This position is for a Customer Service Representative / Pizza Maker. The role involves direct interaction with customers via telephone, electronically, or face-to-face, requiring a memorized knowledge of the menu. Key responsibilities include handling and resolving customer inquiries and complaints, preparing all food products, and maintaining the cleanliness of the front of the store. On-the-job orientation and training are provided. The ideal candidate should possess strong communication skills, including a clear and upbeat speaking voice, and the ability to process orders accurately using a touch screen computer system. Essential skills also include basic arithmetic for handling monetary transactions and good motor coordination for precise movements. The company is looking for individuals who are clean-cut, personable, outgoing, energetic, dependable, reliable, punctual, prompt, responsible, quick learners, and self-motivated.

Requirements

• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system
• Must have a clear and upbeat speaking voice when communicating with customers
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face
• Have a memorized knowledge of our menu
• Handle and resolve customer inquiries and complaints
• Smile both over the phone and when face to face with all customers
• Prepare all food products
• Clean, sweep and help keep the front of the store clean

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees