Customer Service Representative, Phones (Mom & Baby Care)
Medela•Bull Valley, IL
457d
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About The Position
The Customer Service Representative for Phones (Mom & Baby Care) is responsible for providing exceptional phone-based support to customers, specifically in troubleshooting breast pump equipment and techniques. This role requires a balance of quality and quantity in call handling, with a focus on meeting call quotas and achieving performance metrics. The position is 100% onsite and operates Monday to Friday from 8:30 a.m. to 5:00 p.m.
