Customer Service Representative, Patient Financial Services
Healthpartners•Saint Louis Park, MN
417d
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About The Position
The Customer Service Representative in Patient Financial Services at Park Nicollet plays a crucial role in addressing and resolving patient concerns related to billing, insurance, and payment capabilities. This position ensures that patient issues are handled promptly and accurately, adhering to organizational policies and federal regulations. The representative will engage with patients to facilitate payment arrangements, update account information, and provide guidance on financial assistance programs, all while maintaining a professional demeanor and contributing to the overall patient experience.
