Customer Service Representative - Part-Time

United Airlines • Fort Lauderdale, FL

382d • $19 - $37

About The Position

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From world-class benefits like 401k and space available travel privileges, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Requirements

• High school diploma, GED or equivalent.
• Minimum of 18 years old.
• Comfortable working with computers, mobile devices, and new technologies.
• Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage.
• Ability to acquire a SIDA badge and meet airport requirements for badging.
• Legally authorized to work in the United States without sponsorship.
• Ability to meet the Company attendance standards and uniform and appearance standards.

Responsibilities

• Interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication.
• Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer.
• Working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highest standards.
• Navigating challenges by being steady yet adaptable. Maintaining composure and managing issues while not taking customer frustration personally.
• Working collaboratively with others, supporting your colleagues, and helping them be successful with new processes and technologies.

Benefits

• 401(k)
• Pension plan
• Health insurance
• Employee Assistance Plan
• Paid holidays
• Paid time off
• Flight privileges
• Commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees