Customer Service Representative - Part-time PRN

Chestnut Health Systems • Belleville, IL

80d • $16 - $17

About The Position

Have strong customer service and business office skills? Want to work for an agency that’s all about helping others? Chestnut Health Systems needs you for this part-time PRN position! This position will be based at our Belleville, IL office.

Requirements

• High school diploma or equivalent.
• Strong customer service background.
• Excellent telephone skills.
• Knowledge of standard office procedures and use of office equipment.
• Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information.
• Ability to manage multiple tasks.
• Basic keyboarding skills.
• Experience using MS products.
• Ability to commute among locations to perform assigned duties.
• Valid driver’s license, private auto insurance. Must be insurable.

Responsibilities

• Greet clients and visitors in a way that is courteous and respectful and that creates a safe and welcoming environment.
• Gather demographic, financial, and insurance information in person or by telephone.
• Discuss payment plans, waivers, and fee agreements with patients.
• Ensure that patients’ electronic medical records include complete documentation and information.
• Verify current payer eligibility.
• Schedule appointments.
• Operate standard office equipment.
• Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.

Benefits

• The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour.
• There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees