Customer Service Representative - Overnight Shift

TTEC • Concord, NC

83d • $19

About The Position

Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working an overnight shift on site in Concord, NC, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

Requirements

• 6 months or more of customer services experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• Availability of working overnight shifts

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Benefits

• Base wage starting at $19 per hour plus performance bonus opportunities
• Healthy benefits package that could include PTO, tuition reimbursement, health and wellness incentives

What This Job Offers

• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees