Customer Service Representative - Overnight Shift

Percepta • Concord, NC

79d • $19

About The Position

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working an overnight shift on site in Concord, NC, you’ll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

Requirements

• 6 months or more of customer services experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• Availability of working overnight shifts

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Benefits

• Base wage starting at $19 per hour plus performance bonus opportunities
• Healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees