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At JBT Corporation, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to fortify the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Serve with Integrity - Collaborate with Humility - Grow with Agility - Innovate with Impact. As our Customer Service Representative you will report to the Customer Service Manager from our Customer Care North America team. You will support our customers, both internal and external, by providing product and service information for multiple sites, resolving issues, and ensuring a high level of customer satisfaction.