Customer Service Representative (Onsite - EN/ESP Bilingual Preferred)

Sunbelt Rentals, Inc. • Fort Mill, SC

95d • $17 - $23

About The Position

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Requirements

• Customer service experience in either a call center environment or a dedicated customer service department.
• Knowledge of Wynne or AS400 (preferred).
• Equipment rental or construction industry experience (preferred).
• PC systems and typing skills (CRM, email, chat).
• Ability to support others to 'get things done'.
• Knowledge of equipment rental and construction industry.

Nice To Haves

• Bilingual in English and Spanish preferred.

Responsibilities

• Provide exceptional, professional and efficient service to all customers in the rental of construction/industrial equipment and store items.
• Act as the company’s front line contact with the customer and satisfy the customer’s needs and requests.
• Exemplify the Sunbelt Promise of reliability, availability and ease to our customers.

Benefits

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance
• Flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards
• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed