Customer Service Representative Nights and Weekend

Planet Fitness • Minneapolis, MN

78d

About The Position

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Requirements

• Honesty and good work ethic
• Strong customer service skills
• Basic computer proficiency

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns.
• Taking info calls and tours.
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
• Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Number of Employees: 1,001-5,000 employees