Customer Service Representative - Lifeguard - Swim Instructor
About The Position
The British Swim School of North Broward is looking for a part-time swim instructor and customer service representative to service both our Coral Springs and Sunrise locations. The best candidate will have great customer service skills, knowledgeable and efficient on the computer and is a quick learner in our swim school database program. Candidate must have experience working with children and know basic swim techniques. This position entails working poolside at our swim school and plays a critical role in providing an excellent customer experience to our swim families. The role will also serve as a swim instructor and lifeguard.
Requirements
- Excellent interpersonal communication and organizational skills.
- Have a responsible and professional demeanor.
- Computer literate.
- Bi-lingual a plus.
Nice To Haves
- 1+ years of customer service experience.
- Lifeguarding/First Aid/CPR/AED Certification(s), may be obtained during training.
Responsibilities
- Setting up and breaking down the pool deck area before and after each shift.
- Checking water chemistry and temperature prior to swim lessons.
- Welcoming students and parents/guardians to the pool deck area.
- Answering customers' questions about their account, their child’s progress, or about the program.
- Assist swim instructors and managers when needed during swim lessons.
- Light office duties such as answering phones, customer communication and database entries.
Benefits
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Training & development
- Paid training.
- Flexible schedules - shifts are 3-4 hours; easy to schedule around school or other jobs.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
