Customer Service Representative - Lifeguard - Swim Instructor

British Swim School of North BrowardCoral Springs, FL
1dOnsite

About The Position

This position entails working poolside at our swim school and plays a critical role in providing an excellent customer experience to our swim families. The role will also serve as a swim instructor and lifeguard.

Requirements

  • Excellent interpersonal communication and organizational skills.
  • Have a responsible and professional demeanor.
  • Computer literate.
  • Bi-lingual a plus.

Nice To Haves

  • 1+ years of customer service experience.
  • Lifeguarding/First Aid/CPR/AED Certification(s), may be obtained during training.

Responsibilities

  • Setting up and breaking down the pool deck area before and after each shift.
  • Checking water chemistry and temperature prior to swim lessons.
  • Welcoming students and parents/guardians to the pool deck area.
  • Answering customers' questions about their account, their child’s progress, or about the program.
  • Assist swim instructors and managers when needed during swim lessons.
  • Light office duties such as answering phones, customer communication and database entries.

Benefits

  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Training & development
  • Competitive pay based on experience.
  • Paid training.
  • Flexible schedules - shifts are 3-4 hours; easy to schedule around school or other jobs. Shifts typically run-on weeknights from 3-7 pm and on weekends during the morning hours.
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