Customer Service Representative - Lee Convenient Care - Travels 3 locations works weekends
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About The Position
Lee Convenient Care is looking for a dedicated Customer Service Representative to provide outstanding patient service across our multiple locations. If you thrive in a fast-paced healthcare environment and enjoy helping others, we encourage you to apply! The Customer Service Representative position is responsible for providing excellent customer service in a team-based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
