Customer Service Representative, Lead
City Of Tacoma•Tacoma, WA
373d•$80,933 - $93,725
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About The Position
The Customer Service Representative, Lead position is a key role within the City of Tacoma, responsible for providing advanced customer service and leading a team in delivering exceptional service to the community. This position involves resolving complex customer issues, training staff, and ensuring the accuracy of customer service operations across various departments. The role requires strong leadership skills, effective communication, and the ability to manage multiple tasks while maintaining a customer-centric focus.
