Customer Service Representative Lead - Remote in Multiple Locations
UnitedHealth Group•Tampa, FL
418d•$40,498 - $79,206•Remote
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About The Position
As a Customer Service Representative Lead at UnitedHealth Group, you will play a crucial role in delivering exceptional customer service to callers seeking assistance with their healthcare needs. This position involves handling escalated calls, serving as a resource for team members, and ensuring that customer expectations are met through effective communication and problem-solving. You will work in a supportive environment that values diversity and inclusion, contributing to the overall mission of improving health outcomes for communities.
