Customer Service Representative L1-2 Part Time

Consolidated Edison • New York, NY

328d • $24 - $24

About The Position

Con Edison is seeking part-time Customer Service Representatives to work in our Brooklyn Call Center. Selected candidates must possess excellent oral and written communication skills and provide exceptional Customer Service. Selected candidates must be professional, courteous and level-headed while resolving customer inquiries in a pleasant manner. Candidates must be able to attend part-time training within various work locations. Only applicants that are proficient in English will be considered.

Requirements

• High School Diploma/GED
• Must be proficient in English.

Responsibilities

• Required to work Part-Time as a Customer Service Representative.
• Required to work at the Customer Operations Call Center within various locations.
• Take multiple calls throughout your work day, assisting customers with all inquiries including electric and/or gas emergencies, billing explanation.
• Utilize various computer based systems to access customer accounts and input transactions.
• Analyze customer accounts to address any billing inquiries.
• Hybrid work schedule, please note hybrid work is subject to change.
• Candidates must be able to attend part-time training within various work locations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Utilities
• Education Level: High school or GED