City Of Wilmington-posted about 1 year ago
$39,852 - $55,792/Yr
Full-time • Entry Level
Wilmington, DE
Justice, Public Order, and Safety Activities
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The Customer Service Representative II is a front-line position responsible for providing informational support to constituents and customers. This role involves collecting payments for various services, managing ticketed complaints, and responding to customer inquiries both in person and over the phone. The representative will ensure accurate transaction processing and maintain customer satisfaction through effective communication and service delivery.
