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The Customer Service Representative II position at Medtronic is a vital role within the call center, serving as the primary point of contact for both external and internal customers. This position is designed to empower employees with opportunities for growth and development, contributing directly to Medtronic's mission of alleviating pain, restoring health, and extending life. The role involves managing customer inquiries, processing orders, and ensuring high levels of customer satisfaction in a fast-paced environment.