Customer Service Representative (ID #463234)

Partners Personnel ManagementEast Houston, TX
99d$18

About The Position

The Customer Service Representative position involves processing orders and receipts, managing inventory, and ensuring effective communication with carriers and customers. The role requires proficiency in computer skills, particularly in Excel and Word, and a detail-oriented approach to tasks. The representative will be responsible for tracking inventory, distributing orders, and coordinating with co-workers to maintain efficient operations.

Requirements

  • Proficient computer skills required
  • Proficient in Excel/Word
  • Detail-oriented
  • Ability to multi-task
  • Customer service oriented
  • Logistics background preferred
  • Knowledge of 3PL a plus
  • Work well in a team setting

Responsibilities

  • Process orders/receipts: Locate, create, import, and adjust charges appropriately
  • Process cycle counts: Track, adjust, cancel, and/or relocate inventory
  • Distribute orders and assign inventory locations
  • Import items and batch item update
  • Report analysis
  • Contact Carriers and Customers daily
  • Communicate and coordinate with co-workers
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