Customer Service Representative I - Bloomington - Part Time
About The Position
We are searching for individuals who are compassionate, serve with a purpose, and are dedicated to supporting our customers and their team. As a part of our team, this position continuously provides the best care and service to not only our patients, but our customers, colleagues, and the communities that we serve. Responds to patient inquiries via telephone and email. Determines the best method for problem resolution meeting patient need and organizational guidelines. Coordinates issue resolutions with other departments as necessary. May gather patient personal and billing information for database entry and scheduling.
Requirements
- High School Diploma/GED.
- Ability to type 30+ words per minute.
- Requires working knowledge of computers.
- No experience required.
Nice To Haves
- Knowledge of medical terminology and medical coding preferred.
Responsibilities
- Responds to patient inquiries via telephone and email.
- Determines the best method for problem resolution meeting patient need and organizational guidelines.
- Coordinates issue resolutions with other departments as necessary.
- May gather patient personal and billing information for database entry and scheduling.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
