Customer Service Representative I

HILLIARY COMMUNICATIONS LLC-posted about 12 hours ago
Full-time • Entry Level
Onsite • Lipan, TX
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Hilliary Communications is looking for an in-house customer service representative to join us at our Lipan, TX, location. If you love helping people, solving problems, and being the go-to person for smooth transactions, this role is for you! What you’ll do: Represent the Brand: Serve as the face and voice of Hilliary, consistently delivering professionalism and friendliness. Assist Customers: Provide exceptional support within your role and ensure every interaction leaves a smile. Handle Payments: Process cash and credit transactions accurately, maintain balanced cash drawers, and manage equipment returns with care. Collaborate & Communicate: Work closely with colleagues, escalate inquiries to customer service when needed, and keep everyone in the loop. Scheduling Installs: Follow technician schedules and create appointments for new and existing customers throughout Oklahoma and Texas. Follow Policies: Adhere to all company guidelines, including security and cash handling procedures. Bring Your Best Self: Exhibit a growth mindset, positive attitude, and friendly demeanor in every interaction.

  • Represent the Brand: Serve as the face and voice of Hilliary, consistently delivering professionalism and friendliness.
  • Assist Customers: Provide exceptional support within your role and ensure every interaction leaves a smile.
  • Handle Payments: Process cash and credit transactions accurately, maintain balanced cash drawers, and manage equipment returns with care.
  • Collaborate & Communicate: Work closely with colleagues, escalate inquiries to customer service when needed, and keep everyone in the loop.
  • Scheduling Installs: Follow technician schedules and create appointments for new and existing customers throughout Oklahoma and Texas.
  • Follow Policies: Adhere to all company guidelines, including security and cash handling procedures.
  • Bring Your Best Self: Exhibit a growth mindset, positive attitude, and friendly demeanor in every interaction.
  • High school diploma or equivalent
  • Strong communication and interpersonal skills
  • Basic math skills, including the ability to make change
  • The ability to read maps, switch between platforms, and use critical thinking skills
  • Ability to handle and manipulate cash and other forms of payment with accuracy
  • Cashier experience is preferred
  • Be part of a company that values community and customer care.
  • Enjoy a supportive team and opportunities to grow your skills.
  • Make a real impact by being the first point of contact for our customers over the phone, but most importantly, locally in Lipan.
  • Hilliary is growing rapidly and there is so much more to come!
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