Customer Service Representative - MSI
MSI•Keller, TX
About The Position
The Customer Service Representative I will handle customer calls, emails, and payments, make policy changes, and endorsements that do not require a license. Good communication and attention to detail are necessary.
Requirements
- Must obtain Property & Casualty Insurance License within 100 days
- 2 years of Customer Service experience and/or 1 year of Call Center experience
- High School/GED
Responsibilities
- Takes general incoming calls and places outbound calls as necessary.
- Processes and replies to Customer Service emails as part of daily duties.
- Takes payments for policies.
- Makes changes and endorsements to policies that would not require a license.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
