Customer Service Representative I (Pearl City Branch) - Starting at $19/hr!

First Hawaiian Bank • Pearl City, HI

404d • $39,520 - $46,800

About The Position

The Customer Service Representative I at First Hawaiian Bank's Pearl City Branch is a customer-focused role aimed at providing quality service to bank customers. The representative will promote the bank's products and services, serve as the initial contact for customer referrals, and maintain a professional image while engaging with clients. This position offers a dynamic work environment with opportunities for growth and stability.

Requirements

• Associates degree in business or equivalent work skills required.
• Minimum of 2 years as a commercial savings teller in a financial institution or 2 years in a retail sales environment selling products and services.
• Strong verbal and interpersonal communication skills required for sales presentations.
• Ability to use judgment and discretion regarding customer transactions and confidential information.
• PC skills in word processing required, with a typing speed of at least 35 wpm.

Nice To Haves

• Experience in a financial institution is preferred.
• Familiarity with sales incentives and customer service best practices.

Responsibilities

• Provide quality customer service to bank customers inside and outside the branch.
• Promote the Bank's products and services, informing customers of benefits and features.
• Act as an initial contact for referral of customers to personal bankers and specialized areas of the bank.
• Project a professional image and appearance as a representative of the Bank.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Management of Companies and Enterprises
• Education Level: High school or GED