Customer Service Representative - Healthcare

Maximus • El Paso, TX

98d • $15

About The Position

Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. In this role, you'll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one. Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.

Requirements

• Dependable and compassionate demeanor.
• Ability to work full-time in a limited-service schedule.
• Willingness to work evening shifts, as they are in high demand.

Nice To Haves

• Experience in customer service or healthcare-related fields.

Responsibilities

• Provide excellent customer service and support to individuals navigating healthcare decisions.
• Assist customers in accessing and understanding healthcare programs.
• Participate in paid, in-depth training to enhance skills and knowledge.
• Work collaboratively with team members to ensure high-quality service delivery.

Benefits

• Competitive Compensation: $15.37/hr. base pay + 10% shift differential for evening shifts.
• $750 new hire bonus and up to $2,200+ in bonus opportunities, including training completion and referrals.
• Company-paid medical coverage.
• 401(k) with company match.
• Paid time off, sick leave & 11 paid holidays.
• Employee Assistance Program (EAP), wellness resources, and employee discount programs.
• Flexible schedules that meet your lifestyle.
• A supportive environment with career development and promotional opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed