Customer Service Representative - Float

Washington Federal • Sisters, OR

113d • $33,280 - $40,500

About The Position

Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference! Consider joining our team if you want: An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another. To start a professional career with Monday through Friday work hours and weekends off. A career that provides opportunity for growth; promoting from within is our top priority. A comprehensive benefits package.

Requirements

• High school diploma or approved equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
• Well-developed smart phone and digital channel skills.
• Organized with excellent communication skills and a personable attitude.
• Previous work in retail, consumer service delivery, or client relations.

Nice To Haves

• Highly developed sense of integrity and strong work ethic.
• Personable and outgoing; able to talk with clients and build rapport and relationships.
• Great attention to detail and providing accurate service.
• Technically savvy; able to use multiple computer systems and ability to adapt to change.
• Adhere to bank policies and procedures designed to comply with Federal regulations.

Responsibilities

• Provide a positive first impression through friendly and courteous service.
• Perform efficient and accurate banking transactions.

Benefits

• Paid time off for vacation, sick days and holidays.
• Health insurance.
• Stock options.
• Generous 7% 401(k) employer matching.
• Paid Parental Leave.
• Life and AD&D insurance.
• Long-term disability.
• Tuition Reimbursement.
• Employee assistance programs.
• Pre-tax health and dependent-care spending plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees