Customer Service Representative- Float

IndyVet Emergency and Specialty Hospital•Indianapolis, IN

12h•$17 - $18•Onsite

About The Position

Are you a Customer Service professional looking to step into a vital role in a lively ER/Specialty setting? If you are looking to advance and grow professionally, the incredible team at IndyVet Emergency and Specialty in Indianapolis, IN would like to talk to you. About Us: IndyVet Emergency and Specialty Hospital is an AAHA and Cat Friendly hospital that has provided innovative and compassionate care to Indianapolis and its surrounding communities for over 25 years. Our team collaborates to provide aid and comfort to pets and their families when unforeseen medical conditions arise. Our facility boasts human-grade MRI, CT, a blood banking program, an in-house laboratory, digital radiology, Ezyvet, and VetRadar. About You: The ideal candidate for this role has previous customer service experience in a healthcare setting. Experience in vet medicine is highly preferred. This person has a very established skillset and navigates all communication, including conflict, professionally and courteously. This is an invaluable position to serve the staff using creative problem-solving, upholding our gold standard of patient care, and continuing to foster a culture of teamwork. Anticipated Schedule: This is a full-time position. Shift: 10/12-hour shifts to help support the needs of the hospital. Some weekends and holidays are required. On-call rotation required.

Requirements

Previous customer service experience in a healthcare setting
Established skillset and navigates all communication, including conflict, professionally and courteously
Creative problem-solving
Upholding our gold standard of patient care
Continuing to foster a culture of teamwork