This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
The Customer Service Representative at Lakeside Lighting & Irrigation LLC. plays a crucial role as a liaison between clients and the company. This position involves answering inquiries, scheduling appointments, maintaining client records, and promoting services and sales. The representative will also be responsible for resolving any issues that may arise regarding client accounts. A strong emphasis is placed on delivering a world-class client experience, which requires active listening, a sense of urgency, and a commitment to client satisfaction. The ideal candidate will possess excellent communication and interpersonal skills, attention to detail, and the ability to multitask effectively. In this role, you will be expected to manage a multi-line phone system, filter information accurately, and address client inquiries through various channels including phone, text, and web chat. You will also be responsible for scheduling appointments for division managers, ensuring that all customer requests are fulfilled in a timely manner, and maintaining accurate client information files, estimates, agreements, and invoices. Additionally, you will oversee client billing and payment processing, track performance data, and support sales staff and operations teams. Lakeside Lighting & Irrigation LLC. values a strong team culture, emphasizing accountability, innovation, and a service-oriented mindset. The company is committed to providing opportunities for growth and advancement within the organization, fostering a collaborative environment that encourages personal and professional development.
