Customer Service Representative (CSR)
Hamilton Marine Inc•Searsport, ME
•$16 - $17•Onsite
About The Position
The Customer Service Representative (CSR) role is a dynamic position, requiring patience and great communication skills. Boating experience is not required but is a plus. While most of your time will be spent helping our customers with order placement, it will also include time researching product and communicating with other departments within Hamilton Marine.
Requirements
- Organized and Self-Motivated.
- Great oral and written communication.
- Proficient with computers and learning new software.
Nice To Haves
- Some High school
- Boating experience
Responsibilities
- Take customer phone calls and help customers place orders.
- Call customers with backorder information.
- Research and respond to customer questions and concerns.
- While this is primarily a “desk job” it can frequently require the employee to leave their desk for many reasons including but not limited to: Printing, copying, and faxing, meeting with other departments, occasionally helping pick orders from the store or warehouse.
- Other duties within the company as required
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
