Customer Service Representative- Contractor Support (Part Time)

Regions Financial • Salt Lake City, UT

380d • $36,500 - $40,000

About The Position

The Customer Service Representative for Contractor Support is a part-time role focused on providing assistance and support to contractors. This position involves addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. The role is essential for maintaining effective communication between the company and its contractors, contributing to overall operational efficiency.

Requirements

• High school diploma or equivalent.
• Previous experience in customer service or support roles.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in using customer service software and tools.

Nice To Haves

• Experience in a contractor support role.
• Familiarity with the industry standards and practices.
• Bilingual skills are a plus.

Responsibilities

• Assist contractors with inquiries and support requests.
• Resolve issues and provide solutions to enhance contractor satisfaction.
• Maintain accurate records of interactions and transactions.
• Collaborate with team members to improve service delivery.
• Provide feedback on common issues to help improve processes.

Benefits

• Flexible scheduling options.
• Competitive hourly wage.
• Opportunity for performance-based incentives.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed