Customer Service/Collections

Mid-Atlantic Finance Company • Clearwater, FL

1d • Onsite

About The Position

MidAtlantic Finance is seeking motivated customer service and call center representatives for their fast-paced Corporate HQ in Clearwater, FL. No prior collections experience is required as proper training will be provided. The company, founded in 1989, is a premier auto finance source known for its focus on technology and dedicated team members who provide world-class service. This role involves daily communication with customers via phone, accepting payments, negotiating account resolutions, and accurately documenting all customer activity. The ideal candidate is self-motivated, has an upbeat demeanor, and enjoys working in an energetic team environment. Employment is contingent upon passing a pre-employment background check, drug screen, and prior employment verification.

Requirements

• Motivated customer service and call center representative
• Ability to talk to customers over the phone
• Self-motivated
• Upbeat demeanor
• Enjoy working within an energetic team environment
• Pass pre-employment background, drug screen, and prior employment verification

Nice To Haves

• Bilingual Spanish/English

Responsibilities

• Communicate with customers via inbound/outbound phone calls daily while maintaining a positive attitude and professional demeanor
• Accept payments, and negotiate with consumers to resolve accounts
• Perform account maintenance and accurately document all customer activity

Benefits

• $500 Signing BONUS!
• Weekly pay, Fridays
• Monthly incentive program
• 401(K) Retirement Plan with Employer match
• Medical/Dental/Vision insurance
• Employer paid Life insurance
• Great schedule for work/life balance
• Paid Time Off (PTO) accrues from date of hire
• Team events like Games, Contest, Office Fun
• Advancement opportunities – we promote from within
• Referral bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed