Customer Service Representative - Cashier
BTC Broadband•Bixby, OK
12d•Onsite
About The Position
The CSR/Cashier is responsible for assisting customers in the office and over the phone with payments, customer care/billing questions, and opening of change service orders. This position is the face and voice of the company for customers coming into the office and must be able to maintain a high level of customer service in handling customers. Hours of Operation: Monday - Friday 9:00am-6:00pm
Requirements
- Ability to read, write, speak and understand English well.
- One year experience with telephone work or other utility company.
- Ability to multi-task in a fast-paced environment.
- Strong verbal and interpersonal skills.
- Ability to use office equipment such as computer terminal, calculator, copier, fax machine and multi-line phones.
- Experience with Microsoft Word, Excel, Internet
- Cash handling.
Responsibilities
- Payment Processing
- Operator
- Customer Care
- Equipment Inventory
- Business Office Support
- All other duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
