Customer Service Representative- Cashier

Cottonwood Heights Parks and Recreation•Cottonwood Heights, UT

15d

About The Position

Customer Service Representative – Level 1, Admissions - Outdoor Pool Position Purpose: Responsible for performing a variety of cashiering and public relations duties including selling admission tickets and providing information about Center programs and activities. Operate the cash register and balance the cash drawer. Complete related clerical duties and other duties as assigned. Ensure the memberships are valid and maintain positive public relations with patrons. Monitors public usage of lobby/stairs. Communicates with management to assist in facility control. Nature and Scope: This position requires strong communications and public relations abilities. Good math skills, attention to detail, and the ability to work well with others are required for the successful execution of this position.

Requirements

A minimum of 16 years of age.
Approved Criminal Background Investigation check if over 18 years of age.
Understanding of general Customer Service responsibilities.
Strong public relations skills.
Good communication skills.
Organization skills and attention to detail.
Basic math ability.
Able to work part time, evenings, weekends, and holidays.

Responsibilities

Sell admissions to Service Area and Center activities.
Check and verify membership cards to ensure validity.
Operate the cash register accurately.
Balance the cash register properly at the end of each shift.
Assists with maintaining discipline and appropriate behavior of patrons in lobby area.
Assist with preparing mailers.
Respond to all general inquiries in an informed and polite manner.
Assist with maintaining discipline and appropriate behavior of patrons.
Address and resolve problems promptly.
Assist office staff as needed.
Keep management informed of activities and of any significant concerns.
Attend meetings as required.
Keep counter tops and the general Cashier area clean and well-maintained.