Customer Service Representative (Boynton Beach, FL)

FCC Environmental Services • Boynton Beach, FL

95d

About The Position

This role will ensure the efficient day-to-day operations of the office. This role will support the work of management and other staff.

Requirements

• 1-3 years of experience in an office environment.
• Experience in the waste industry is a plus.
• Bi-lingual in Spanish a plus; read, write and converse.
• Experience with Microsoft Suite is required.
• Strong attention to detail.
• Prompt, professional, and dependable demeanor.

Nice To Haves

• Post-secondary education in business, computers, or office management is an asset.

Responsibilities

• Answering all inbound calls in a courteous and professional manner
• Use of computer word processing, spreadsheet, and database software systems to prepare reports, memos, and documents.
• Act as a liaison for clients, while resolving problems that our customer accounts may face with accuracy and efficiency.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Follow communication procedures, guidelines, and policies.
• Maintains proactive contact and provides support to ensure corporate and operational goals are met.
• Special projects as assigned.

Benefits

• Competitive compensation packages
• Benefits - medical, vision and dental
• 401K Matching
• Paid Time Off
• Exceptional culture for career building

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees