Customer Service Representative (Bilingual)
OptimaTaxRelief, LLC•Santa Ana, CA
404d•$37,440 - $37,440
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About The Position
The Client Relations Associate at Optima Tax Relief is responsible for managing escalated inquiries from clients, ensuring high-quality customer service, and providing timely updates and resolutions to client concerns. This role is crucial in maintaining client satisfaction and requires professionalism, quick response times, and collaboration with other departments to deliver an exceptional customer experience.
