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Keenan has an exciting career opportunity as a Customer Service Representative. Customer Service Representatives respond accurately and promptly to email or telephone inquiries regarding claims, benefits, eligibility, online portal technical assistance and automated benefit/claims telephone system education and support, while adhering to schedule, attendance, email volume and call center metric and quality goals. Customer Service Representatives will use multiple software systems and reference numerous resources in order to service customers. Keenan is a successful insurance brokerage and consulting firm meeting the insurance needs of hospitals, public entities and California school districts. Keenan specializes in providing consulting services in the areas of: employee benefits, workers' compensation, loss control, financial, and property & liability. We have seen continuous growth and success, and are positioned to lead the industry into the 21st century. Keenan continues to grow at a rapid pace, and so do the opportunities for our current and future employees.
