Customer Service Representative (BDC)
About The Position
Join VIP Automotive Group, a leader known for outstanding management and a customer-first culture. We offer a professional environment, paid training, and real advancement opportunities. About the Role Support multiple dealership locations in our centralized Business Development Center (BDC). You’ll handle inbound/outbound calls, emails, and texts, schedule sales & service appointments, follow up with prospects, and help drive showroom traffic. No automotive experience required — training provided. Ideal for candidates with customer service, retail, hospitality, call center, or sales support backgrounds.
Nice To Haves
- customer service
- retail
- hospitality
- call center
- sales support backgrounds
Responsibilities
- Handle inbound/outbound calls, emails, and texts
- Schedule sales & service appointments
- Follow up with prospects
- Help drive showroom traffic
Benefits
- Medical
- Dental
- 401(k)
- PTO
- employee discounts
- disability coverage
- life insurance
- training & advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
