About the position
Are you someone who enjoys working with people and has an eye for design? We're a small, fast-paced printing shop looking for a friendly, detail-oriented individual to join our team! The role includes assisting customers in person, via phone, and email—answering questions, taking orders, and providing updates. It also involves preparing estimates, invoicing, notifying customers when their print products are ready for pickup or delivery, as well as packaging and shipping orders. Additionally, you will help with the design and layout of print jobs (business cards, flyers, signs, etc.) and prepare files for print using tools like Adobe Illustrator, InDesign, or similar. Keeping the shop organized and ensuring orders go out on time is also part of the job.
Responsibilities
- Assisting customers in person, via phone, and email—answering questions, taking orders, and providing updates
- Preparing estimates and invoicing
- Notifying customers when their print products are ready for pickup or delivery
- Packaging and shipping orders
- Helping with the design and layout of print jobs (business cards, flyers, signs, etc.)
- Preparing files for print using tools like Adobe Illustrator, InDesign, or similar
- Keeping the shop organized and ensuring orders go out on time
Requirements
- Strong communication skills and a friendly, customer-first attitude
- Graphic design skills (familiarity with Adobe Creative Suite)
- Organized, reliable, and able to juggle multiple tasks
- Prior print shop or retail/customer service experience is helpful, but not required
Benefits
- Competitive salary
- A tight team with long standing experience
- Opportunities to grow your skills in design and printing
- Full-time position, Monday through Friday, 8:00 AM to 5:00 PM
- Staff discounts on printing and custom items
