Customer Service Representative and General Labor

1-800-GOT-JUNK? Baltimore • Middle River, MD

4h • $21 - $28

About The Position

As a Customer Service Representative, you will be the first point of contact for our customers as a Truck Team member. Your role is vital in ensuring their needs are met and their experiences with us are positive. If you have excellent communication skills and a passion for customer satisfaction, this is the perfect opportunity for you!

Requirements

• Previous customer service experience preferred, but not required
• Valid Drivers License for 3 years
• Able to lift 50 plus lbs
• Excellent verbal and written communication skills
• Strong problem-solving abilities and a customer-focused mindset
• Ability to multitask and thrive in a fast-paced environment
• Positive attitude and a team player

Nice To Haves

• Previous customer service experience

Responsibilities

• Answer customer inquiries via phone and chat with a friendly and helpful attitude
• Provide information about our services and assist customers in scheduling appointments
• Address customer concerns and resolve issues promptly and effectively
• Maintain accurate records of customer interactions and feedback
• Collaborate with team members to improve overall customer experience
• Meet with customers in the field daily!!

Benefits

• Competitive pay:$21-28 (Average) Including hourly, profit sharing and tips
• 4 Day Work Week
• Profit sharing and tips
• 40 hours of paid time off (PTO) after 3 months
• Healthcare contribution
• Flexible work schedule (full-time and part-time options available)
• 401(k) plan
• Paid training
• Referral bonuses
• Opportunities for career advancement
• Immediate start dates available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed