Customer Service Representative 2

WCHN Affiliates • Danbury, CT

17d • $18 - $35 • Onsite

About The Position

Customer Service Representative 2 schedules, registers and receives patients according according to established policies and procedures, in a professional and courteous manner.

Requirements

• HS GRAD/EQUIVALENT
• Alpha/numeric data entry required.
• Knowledge of computer systems.
• Minimum Experience: three years

Nice To Haves

• Invision, Cerner, Soarian, Document Imaging, PACS and Stentor systems.
• Knowledge of radiology exams, insurance.

Responsibilities

• Schedules radiological exams in Soarian scheduling system according to established policies and procedures.
• Registers patients in Invision, obtaining accurate demographic and financial information.
• Verifies insurance benefits, scripts, pre-certification and authorization for services as necessary.
• Performs reception and patient check-in functions, according to established policies and procedures.
• Ensures work area is clean and well stocked, and office equipment is functioning properly.
• Projects a positive and professional image exceeding Danbury Hospital behavioral competencies and department standards.
• Adheres to Department standards for Service Excellence.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED