Customer Service Rep

Lincare • Clearwater, FL

398d • $33,280 - $47,840

About The Position

The Customer Service Representative position at Lincare Inc. involves providing support to patients and healthcare providers in the respiratory care sector. The role focuses on ensuring accurate documentation and communication between patients, doctors, and insurance companies, contributing to the overall mission of delivering quality care in the home environment.

Requirements

• Read and analyze documents such as patient orders
• Comprehend pharmacy prescription terminology
• Effectively communicate with coworkers and patients
• Work in a team environment
• Independently solve problems and make decisions
• Apply common sense understanding to carry out oral and written instructions
• Basic computer skills required
• Capable of multitasking, with excellent organization

Responsibilities

• Call patients to obtain current doctor info, last seen date, and/or any upcoming appointments
• Review and ensure all documentation created and received meets insurance guidelines
• Contact Doctors' offices, hospitals, and insurance companies to ensure all necessary billing documents are received
• Answer/make phone calls using proper telephone etiquette

Benefits

• Comprehensive benefits package with flexible options
• Robust Bonus Plan for meeting and exceeding production goals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 10,001+ employees